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Terms and conditions of use

GENERAL TERMS AND CONDITIONS

1. The Business Versada online shop, located at the www.secretlashes.pl web site, allows you to make purchases via the Internet.
2. Prices of goods in the secretlashes.pl shop are given in PLN and include VAT (gross prices).
3. All prices of products available in the shop are only an invitation to place offers within the meaning of art. 71 of the Civil Code and does not constitute as an offer within the meaning of art. 66 paragraph 1 of the Civil Code.
4. Prices are subject to change (e.g. changes in exchange rates, duties, taxes and other elements of price-setting behavior). If the price change applies to products already on order by our Customer, the Customer is informed about this change and can cancel the order immediately by sending an e-mail to secretlashes@interia.pll with the subject "Cancellation" or by calling the Versada office at the phone number 058 682 1990 27th

PROCEDURE FOR PLACING AND REALIZING ORDERS

5. The e-mail address and the phone number given by the user can be used to realize placed orders.
6. The basic condition for realizing Customer’s purchases is to properly filled the order form, made available by secretlashes.pl the online shop.
7. In an event of circumstances preventing full or temporal execution of an order, Versada reserves the right to suspend the execution of the order – the Customer is emmediatelly informed about the situation.
8. Improperly completed order forms will not be considered.
9. Purchased goods are delivered to the address given in the order form.
10. The Customer has the right to choose the mode of delivery, in accordance with the order form. There are also non-standard forms of delivery of goods - after individual negotiations via e-mail, phone or fax.
11. Shipping costs are borne by the Customer. In certain cases, when allows by Versada, the delivery costs of ordered goods may be passed on to secretlashes.pl - then the product is delivered through regular mail.
12. For orders exceeding 1000 PLN Versada reserves the right to request a deposit of 15% of the value of the order (in the form of a money transfer to the secretlashes.pl bank account) as a collateral for costs orders.

GUARANTEES AND COMPLAINTS

13. Goods offered at the secretlashes.pl online shop have manufacturer's warranty. In other cases, the basis for the complaint is the receipt supplied with the product.
14. In case of a complaint, please contact the secretlashes.pl, or an appropriate service.
15. The Customer has the right to cancel the order without giving reasons within 10 days of receiving the ordered goods and return the merchandise. Goods can not be damaged or wear any trace of use or opening. The cost of shipping the returned goods shall be borne by the Customer. Secretlashes.pl agrees to refund for the purchased goods within 7 days after receiving the returned goods. Money can be redeemed exclusively by postal order or bank transfer to a bank account specified by the Customer. Secretlashes.pl does not accept consignments paid upon delivery.

FINAL PROVISIONS

16. In matters not covered by the above regulations, the provisions of the Civil Code and the Act on protection of consumer rights and liability for damages caused by dangerous products of 31 March 2000, OJ No. 22 pos. 271 are in power.